International Orders and Custom Charges

Royal Mail are processing international orders again, after a recent cyber attack, please find their message below:

"International services have been reinstated to all destinations.  

Delivery of International items may take slightly longer than usual. Customers using International Tracked / International Tracked and Signed services may notice different tracking information as items leave the UK. We are seeing some delays to some Tracking events in a small number of destinations."

For orders over £30 we will use the tracked and signed service. Any orders under £30 will be held until they start accepting standard international post again."

"

We will update this message as soon as Royal Mail update us.

Customs Duty

If you live outside the UK, customs can inspects goods as they arrive in your country. This can sometimes result in charges for duties, taxes and a clearance / handling fee. Please note this is not included in our product or shipping cost at the moment.

The charges vary from country to country, so to help you better understand these charges and know what you can expect when ordering from us / the UK please find a list of rules and thresholds below.

Most countries also factor in the cost of shipping and sometimes handling into the overall product cost.

Please note, this is guidance only and the information shown is best to our knowledge. 

When might I be charged customs?

North America

Canada 🇨🇦
Orders below $20 are not subject to duties and tax
Orders above $20 are subject to duties and tax

United States 🇺🇸 Orders below $800 are not subject to duties and tax

Mexico 🇲🇽 Orders below US$50 are not subject to duties and tax

Europe

EU Countries 🇪🇺
Orders below €150 are subject to tax (local rates apply)
Orders above €150 are subject to duties and tax

Norway 🇳🇴 Orders below NOK 3000 are not subject to duties but are taxed at your local rate

Switzerland 🇨🇭
Orders below CHF 64 are not subject to duties and tax
Orders above CHF 64 and below CHF 100 are not subject to duties but are taxed at your local rate

Russia 🇷🇺 Orders below RUB 1000 are not subject to duties and tax

Australasia

Australia 🇦🇺 Orders below $1000 are not subject to duties and tax

New Zealand 🇳🇿 Orders below $1000 are not subject to duties and tax 

Middle East

Israel 🇮🇱
Orders below US$75 are not subject to duties and tax
Orders above US$75 and below $500 are not subject to duties but are taxed at your local rate

Asia

Japan 🇯🇵 Orders below JP¥ 10,000 are not subject to duties and tax